-so me and my friends play the game using xbox gamepass on pc.
-friend bought 2 dlcs (aquila and siptah)
-our server bugged out so we had to reinstall the game
-after reinstalling he got banned saying he didnt pay for his dlcs when he clearly has receipts and it says “payment complete” on his account
please help i dont know who to contact, we have already filed for tickets and stuff but to no avail. we havent received a reply. its been more than 24 hours already.