Não consigo entrar no jogo

I can’t join the server, the message always appears (failed to enter the selected game / unable to connect to the server “login” failed…
Can anyone help me? This problem started about 3 days ago and I can’t solve it in any way, I’ve already uninstalled the game and installed it again and it doesn’t solve it.

Greetings @Panela3455 ,

Please follow the stated in the Official servers guidelines to submit a ticket:

You can read the full version of the Guidelines here: