I think this is more the topic for direct bug report for the developers, with some specifics. I bet there are many console players who experience similar problems, and on PC there is no problem about, but something should be done about it.
In my opinion you should write this directly in the section which is dedicated to solve those personal bugs and crashes. Debating about making new system in this matter won’t do, especially when the accessing some of those categories in current UI is not working correctly anyway.
Here you can get some user opinions, but it won’t solve your problem.
Try for example this: