No female voiceover upon character creation

Upon creation of new character on Morning Star, there is no female voiceover.
I did test it on:
Windows Vista, Old Client.
Windows 10, Old Client
Windows 10, New Client.
Said above, there is no female voice whatsoever, and creating character is silent.
I did rehersal this with maxed volume, yet its still silent.

The only way I could recreate this issue was to set Sound fx to off;
image
If you have another character to log in to check this setting,
F10-Preferences - audio - Sound FX On/Off - check the tick box.
May well fix the issue.