Pending payment failed for funcom points

I’m trying to buy funcom points and when I pay it comes up saying payment failed. I have funds in my bank account and all the details are correct they are the same details and account I pay for my monthly subscription.

Can anyone help me? I’m trying to support the game here.

Your bank may still be stopping the payment. I would contact them to review the failed payment attempt.

Account/Billing Support can’t be done on the public forums for security reasons. If you need additional Funcom Support please open a ticket at and paste the URL for this page into the message body.

Closing thread.