Ping 9999 no one can connect to server

Well I’ve been trying to fix this issue I’m pretty new to this and was hoping I could host my own dedicated server without having to use gportal or anything like that. But I get the server to show up in the server browser but the ping shows up as 9999 and no one can connect. I port forwarded ports 7777, 7778, 27015, 27016, on my firewall and router but it seems nothing I try works. Any further assistance would be greatly appreciated as I’m losing hope here.
Thank you.

Can you test router restart?

try to restart the pc

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