don’t trust tech support, it doesn’t exist it’s a hoax in the world there is only marketing
you have 200 sloot use them all
respec full load
take from the benches every thrall that could be useful in case of nuclear attack, blacksmit, armored, tanner, cooks, smelters, Carpenters, Priest…
if you were smart and know the software house you are dealing with take from the crates 2 thral per type of Dalinsia, Lianeele (or similar), Cimmerian Berserker, Archers
With each depositable Thrall you have loaded into your backpack, be sure to take armor and legendary weapons from the benches,
load some materials to rebuild a small camp and raw materials for support benches.
Pray to Crom that Being the god who does not answer prayers in case of disaster will not change anything but at least you will have a clear conscience.
To be honest, Funcom doesn’t even make any claims that there is a tech support for their customers. Any in-game assets we lose are going to be gone, no recovery services.
That said, with the latest vanishing thralls issue, we have seen that Funcom is willing to do complete rollbacks in case of a serious disaster. So, if the update causes massive stability collapses (not just a single niche DLC foundation thing) they’re more likely to revert the update.
Hope for the best, prepare for the worst. Private servers and Single-Players should always backup their game databases before major updates anyway.