PS5 - GAME NOT LOADING COOP - jan '25

FEATURES:

  • MAIN player PS5 with COOP player PS4
  • Same Wi-Fi connection
  • More than 200hrs played together
  • Exile Lands + some DLCs (not SIPTAH)

Since january 16th, game is just not loading in PS5, main player. Reinstalled in PS5 and nothing changed. Tried a new offline singleplayer game in PS4 and it works just fine. Maybe the SAVEGAME in PS5 is corrupted? We dont know…

Please help, too much built ingame (houses, treasures and thralls).

Thanks a lot for the effort, Funcom!

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Greetings to you @Waifu_nd_jahlaiir and welcome to the community! I am sorry to hear that you are having difficulty loading the game. It sounds like you experiencing the same issue as my partner and many other members, and up until very recently, myself also. Around the time the issue first manifested I gather all of the reports and document the issue in the thread below. Does this sound familiar…?

Unfortunately despite multiple requests from myself and a few other members, Funcom has not released a list of suggested workarounds for the issue. So I cobbled together a list of generic suggestions myself which you can try. I am sorry they are fairly basic, but this is the best I as a regular player could manage. Here they are.

Try the following:

  • restore licenses
  • uninstall then reinstall the game application
  • go into safe mode and rebuild the database
  • log into an online server, log out, then try to log into your usual save game
  • disable living settlements for now
  • try to log in both online and offline
  • if you can, switch from quality mode to performance
  • do not log out with a high encumberance, and ditch all uneeded items from your inventory before you do (keep it in the green)
  • try to log into the Isle of Siptah first, then the Exiled Lands thereafter. Or vice versa if Siptah is your primary game
  • if you are only a newer player, recreate character

IF and when you manage to log in again:

  • if your base is large, log out on a bedroll or smaller outpost build away from it
  • station Liu Fei and Freya away from you main base and your log out point
  • avoid having a surplus of followers, especially crafters out in the world

If none of these work for you then I am affraid you have no option but to wait for a fix. In a recent letter, our Producer Rodney Harper stated that they intend to decision to “hold off on developing new content and features while we focus on improving the game from a technical and quality-of-life standpoint”. Which is outlined in the full version below.

If you do elect to try from the list of workarounds, please let us know how you go, and what if anything worked for you. For myself personally, it appears to be logging into some friends’ online private servers, then logging out and into my Singleplayer game right afterwards that did the trick. Although my partner still cannot log in on her ps5.

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