Public Beta Client does not launch

First all steps I did until now:
I uninstalled the Public Beta Client, deleted the remainig folder and downloaded and installed the Public Beta Client again.
I installed the newest NVIDIA-driver
I checked that my directx version is uptodate
I tried to start the client from the command line
I tried to start the client from a shortcut
I tried to start with and without an installed Battleeye Client

All test have had the same result:
In the taskmanager i see that the conansandbox.exe start to use all the physical memory up to the max ( 32 GB RAM).
After that the usage of the pagefile goes up to the max (I allow a maximum for the pagefile size of 124 GB).
Even if I wait more then 10 or 20 minutes, the game will not start. Not even the splash screen comes up.

Any hint, what the reason could be or a way to fix the problem?

Thanks in advance :slight_smile:

  • michael -
3 Likes

i do have the same issue. it worked on the older version without issues.
tried 3 different drives, graphics is up to date, windows is up to date. run it as administrator in compatibility mode win 7 and win 8. reinstalled visual c++ and directX.
nothing fixed it.
Clicking start in the funcom launcher just loads for ever.

but im using AMD.
Screenshot 2023-08-25 021010

1 Like

Same issue. Piece of crap

image

Specs:
Intel Core i9 13900k
Asus TUF RTX 4090
32 GB DDR5 RAM

1 Like

ooooo don’t tempt me.

Working fine for me. The only issues I’m seeing is server lag when more then one person triggers a raid. Game gets unplayable.

1 Like

My taskmanager pic in singleplayer mode- 14% of CPU- and ive got browsers up and running, music going and im using 45% of 32 GB memory

Screenshot 2023-08-25 092813

2 Likes

I did some additional tests on a older notebook and a newer PC.
My PC and the other two PCs showing the same behaviour.
All the RAM is eaten by the ConanSandbox.exe process. But the client never launches.
Excluding the file path of the Public Beta Client in the anti virus software (Microsoft Defender) doesn’t change the behaviour.

All three PCs have a INTEL CPU, but different types/ versions
All three PCs have a NVIDIA graphic card, but different types/ version
Two running Windows 10 and one Windows 11
On all three PCs the Conan Live Client is running without any problems.
Two PCs are in a Active Directory Domain, one is just in a workgroup.
On all three PCs the Operating System is installed in german language.
The Public Beta Client is tested in english and german language. Same behaviour.

1 Like

I have the same problem.

System specification: Intel Core i7-12700K, RAM 64GB DDR5, NVIDIA GeForce RTX 3070 Ti, Window 10

After starting via the launcher, the client does not start and the RAM is 100% full.

I have also a notebook with a 2070 Max-Q and i7-9750H with 32GB DDR4 RAM.

I can try the public beta client on it, if it starts. Just need to download again…

EDIT: It works there. I have not installed the live Conan patch on that notebook and I used a different Steam account.

Is on both PCs the same Windows Version and language installed?

I tested to install only the Public Beta Client (no Live Client) but the same steam account. I run still in the same problem.

Did you use the family share function for your test on the second PC?

Notebook has Win11 22H2 (OS Build 22621.1848)

It is a German initial installation, but uses an English language pack.

No family share used.

While my client does start for some reason it’s extremely laggy and experiences constant freezes no matter what settings I use, even if I don’t do anything.
A quick look at the task manager did reveal CE eating a big chunk of the PC’s memory.

Thanks for the information SirDaveWolf!

The solution is to install the english language pack.
At least it solved the problem for me.
You can use the german keyboard layout, but if you change the regional format settings to german (date format, decimal delimiter, etc.) then you run into the same problem.

At least we have an workaround.

1 Like

Weird. Might be interesting for the devs to know.

@Community

The game is starting, but the RAM is going full to 99% and the loading pips on the left is on.

Sorry, not playable for me :frowning:

If you have not the english Version from Windows, try to install the english language pack.
You can still use your preferred keyboard layout.
This fixed the problem for me.

With english language pack the game is starting, without don´t. This is the difference. But to end of the intro, then i have a black screen with loading animation and the going full.

Did you set the Regional Format to “English (United States)” and the Country or Region to “Unites States”?

correct, both

Fixed for me as well with changing windoof and steam language to english. Thanks :slight_smile:

I did some more tests.
It looks like you don’t have to switch to english as the display language. You just have to switch the Regional Format to “Englisch (United States)”.
At least for me this works. It is still a workaround but faster then to change from one display language to the other, because you do not have to relog.