Thank you for your help . To your second point you do realize that in the in game store there is no description, just a title? “Ultimate level 80 bundle” The level 20 and 50 have similar titles which is where my confusion came from. As I said above until I looked closely at the PICTURE I had assumed it was just like the others I had purchased.
That being said it doesn’t excuse the lack of communication from the company. Literally every transaction I made required me to follow up and not once have I received a response back either before or after they fixed the situation. Not really a good way to do business when you are dealing with real money purchases.
Thank you all again for the assist.