Hi,
Welcome to the forum. Like @Immortalowl stated they are aware of this problem and it should hopefully be fixed with the next game update. Unfortunately there is no ETA on the update yet.
You can check my topic where we receive information here:
Game mode: [Online]
Problem: [Performance]
Region: [EU]
Unfortunately instead of being a story of adventure, exploration, and excitement. This is a tale of frustration, and despair.
For many months (since Nov/Dec’20), Many players (including myself) have experienced “infinite loading screens”.
This appears to be directly related to PVE-C servers, mainly EU. But in particular 3054, 3053 and 3052!
I have waited months for this update hoping that I would be able to play again consistently… b…
Also you can read about the next update here:
[Testlive2.6a-Banner]
WORK IN PROGRESS BUILD AND DOCUMENT
This is a work in progress build and as such, neither of the changes and implementations found in it are final. Neither is the patchnotes document, which will be updated, corrected and completed over the Testlive period to better reflect the work in progress nature of this build.
Jump to 2.6a patchnotes.
Jump to changelog.
Discussion thread.
Greetings, Exiles of the Testlive lands!
Here’s an first look at what we’ve been working …
Hope that helps!