Questions for Customer Service

Hello,

Hope this query fits this post. I’m a returning player and a former premium member. I paid for a One-Month membership to be able to use my free slot but it’s been 3 days and my account is still F2P.

I’m starting a character with a few friends from another game and I’m waiting to join them on a new character, so please any help would be much much appreciated.

My main character name is Averroez

Thanks in advance!

Update: It’s changed for me. I learned that you can log into to the account from the website and try activating and selecting the membership plan and it updates it, since I paid already. So I’m good. Cheers all

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