From the Community Director on another forum:
Hi there, I am Natascha, the community director for Funcom.
We understand that with the recent GDPR change, data sharing concerns, and current discussion around Red Shell, that you guys are alarmed.
SWL has used Red Shell for tracking a login event last year. I confirmed with the team that the change to disable Red Shell was committed on 10/26, and it was patched either on the 31st of October or, at the latest, on November 13th. However, it seems we forgot to remove the .dlls which are still lingering. We are looking into removing those old remains with a patch asap to give you peace of mind.
If you have any questions about Red Shell’s privacy policy, you can find more info at: https://redshell.io/privacy-policy
If you have further concerns, you can opt-out of Red Shell Analytics tracking by emailing them at privacy@redshell.io or by completing the opt out form here[redshell.io].
We truly apologize for the confusion and would like to assure you that we are in favor of protecting your information and are in full compliance with GDPR. We are not using Red Shell in any of our games and have no intention to do so.
For Conan Exiles:
If you still wish to contact legal@funcom.com you are welcome to.