Renton quest bugged

I cannot start the awakening II quest: find renton and make renton talk. I have only one character and have deleted it and recreated another character several times trying to make this quest work. the quest auto completes find renton, so the drunk will not show up during the night. when I try to enter Renton’s house, it says that I need the correct quest. how do I complete this quest? also how do I make an in game problem ticket.

I’m sorry to hear you’re having trouble starting a quest you need to continue your Destiny Quest.

To submit an in-game petition, please log in to the game, enter “/petition” into the chat window, and press “Enter” on your keyboard. This will open the help interface. In the upper right-hand corner of this window, you will see an option to open the Petition interface. Once you have opened the petition interface and selected to submit your petition, you will be provided with a few helpful links which may assist you in resolving your issue before speaking with a Game Master. When these links appear, you will then need to click “Submit” one more time to fully submit your petition.

Once your petition is received, you will receive a reply from a Game Master as soon as possible. Your patience in this matter is greatly appreciated. I hope you have a great day!

hey, if i remember it right Renton at this quest isnt spawning at his house where you got other destiny quest with and also in day mode, but he is just where tortage smugglers warehouse is, on the way there you will encounter few minions and he will be there drunk and ready for what you have to do with him

hope it helps

went to the warehouse district at night and drunk was not there. looked in warehouse and nothing. the only close npc was a guard.