Finding exploits is the easy part. Duplicating them if the steps are known is also easy. Finding and resolving the cause is never easy, nor is it quick. Some recurring issues are new since they are caused in different ways. When a fix is applied, the development team has to consider the other systems in the game that may be affected adversely by the fix. Correcting issues, even exploits, is never an easy or quick process.
I think any one willing to play beta deserves something for their time
Something unique that doesn’t spell. Check sucks with the rest of game u people deserve something
Actually, the marketing team probably does force that. Developers usually don’t decide release schedules.
This isn’t just a Funcom problem, but a problem with just about every major game studio. The bolder ones may postpone releases if serious bugs etc. are found before release, but it’s usually not those companies that spend more money on marketing the product than developing it.
Rewarding for testlive won’t really work. You either need to reward people for simply participating, or actually bug fixing. Here’s why both of those do not work:
Simply participating means people will login, get their rewards do the bare minimum, and then log out. Thus getting rewarded for not really helping.
Having people go through actual bug hunting steps for the rewards is problematic because then the effort isn’t worth the reward. Most people already don’t want to download testlive. But then they have to download, actually play it in a manner to find bugs, copy down the steps for the bug, write it down in a report, and then send it off? There’s not many people willing to do this. And the ones who are, already do.
Also I would like to point out that the current Closed Beta and Public Beta system DOES work for the most part. It does catch the nastiest bugs before they go live. Much of the bugs and issues that do hit live are either stuff that needs hundreds of players or more to find, or are issues caused by under performing servers. Both those situations getting more players into Public Beta servers won’t fix, unless you get like a sizable chunk to go there, which is never going to happen.
So any sort of reward system for this would have very small results if any, even if it was successful.
I don’t need a reward or anything for testing an upcoming update in their public beta test servers, but at least they could wipe them between updates and do a daily server restart, no need to make the experience worse than necessary, maybe then a few more would actually test it on them
Pay them in croms to buy stuff in the bazaar, on the public beta. Time ACTIVE; yes autorun would be active. Bonus croms for bug… proper bug reports. Let them spend those croms on passes too.
Seriously the time to find out a $$ piece of content is borked is not after people buy it, get a refund on it, and write a review based on that experience.
Same can be said about buggy updates. But Funcom is committed to a scheduled release date so…
Catching and fixing are not the same thing.
I need a reward. Acknowledgement of the bug report.
Now the way I like to do things; creature of habit, I like to get confirmation I’m not the only one having the issue before I report it.
I will point out the 2 err umm issues that snuck through to live because not enough people were looking for exploits on the public beta. Any issue that can be solved in a week could have been solved while the build was still on the beta servers.
i have alreadu posted how they can yest this. Internal server purposely set up to have ping spikes and lag. So that is not excuse not to test that way imo.
That just shows bugs and glitches, it doesn’t give any indication on how to fix them. We already know how to fix that, use a better server configuration. That’s a hindsight problem that can’t be fixed for a subsect of servers. People who choose to play on those simply have to live with it.
If that was ever advertised (and I don’t think it was), it isn’t anymore. After six years its been an acceptable loss for everyone. If not by word, than by action.