You took down the server “down” reporting tool.
Zendesk doesn’t respond quick as G-portal did.(?)
So players are laying around @ a crash/down and try to login, wich takes hours of frustration, and we eventually give up, only to return to a looted corpse later.
We (urgently?) need a place to report a down (Official?) server, with a direct response.
-Specially in the weekends when we are having some time off to play.