Stuck on loading screen - PAIKANG

I’m stuck on Paikang loading screen, even if I close the game and reload.
I now have a main character I can’t play.
I know this happened a few weeks ago to someone else. I have tried all potential fixes suggested to him, none have worked.

Any suggestions?

Get a friend to move you

Yea either log on via another PC or have a friend or someone else log on via their PC.

Unfortunately I play online because I don’t have friends. Another solution not reliant on other people would be just great.
Please help let me play my main character again.

[Can I contact Customer Support to get character moved?]

Many thanks