Thralls reverted to naked status, low HP, no gear issue - Information thread

kari · 2019-10-08T15:25:21.000Z

Game mode: [Enter game mode here:Online official
Type of issue: [Enter one of the following:Bug
Server type: [Enter one of the following: PVP
Region: EU

Confirmed - same issue happening with my Relic Hunters. All its now Performers and armors and weapons missing on they inventory.
I had 2 equipped with Chrom’s sword and now they are gone. I lost tens of hours to farm the 2 swords. I think I won’t play this game anymore, you lose tens and hundreds of hours doing something and then at the first update you lose everything. I liked this game enormously, I have been playing it since I was in the experimental phase, but now I really got tired, so many hours wasted …

Pezzza · 2019-10-08T15:30:00.377Z

Also for me ! I’m on 1009 EU Official Server

Skalla-Hrafn · 2019-10-09T10:32:42.454Z

Yeah, so they should have shut down the purges immediately.

jot29 · 2019-10-09T11:11:31.360Z

Yeah… Disabling purges and raid times on official would have been the best thing they could do…

Consoles will get the patch next week!! This is just ridiculous…

Espirito · 2019-10-09T12:16:38.091Z

Ignasi:

We’re aware of an issue introduced in the latest patch regarding thralls. We’ve fixed it internally and we’ll release it as soon as possible. No gear has been lost and it will be restored once the issue is patched live.
We’ll merge all threads reporting this problem into this one. Please use the search function when reporting an issue to see if there’s been any recent threads about it to avoid cluttering the forums.
Thanks for your feedback and patience.

There are things that go beyond the limits of human understanding or simple common sense, I am 47 years old; I am a computer technician … I play Conan Exiles and I have all the expansions, however I´m amazed at the lack of professionalism of a company that provides the worst entertainment service … I like the dynamics of the game! Good concept! Innovative and competitive… However everything that has to do with bug fixes support is extremely poor sloppy and without any professional ethics. Correction of bugs that create more bugs give more importance to expansions, seeing only profits even if it sacrifices an entire game… They released a patch and bug fixes to which players’ discontent is clearly visible hours and hours equipping thralls to protect a base. and everything is ruined when everything we have comes to nothing…. They say that internally solved the problem of thralls having 100 health and the armor not being visible, solve externally it was much better… they say that nothing is lost because it is in the game DB (Database), however if the thralls are attacked in a raid that happens? Goodbye DB… every passing day if this correction should be given priority due to the consequences it can bring to all players who have spent hours equipping and protecting their base…
As for professionalism, it is preferable to take more time to release news and to test for bug fixes and to test if it really will not create other worse bugs… as the answers of the staff are hilarious for someone my age and profession and I don’t think so Younger players believe or respect a coaching staff or even forum supporters with the answers given… Have you resolved internally but not yet released the hilarious fix the answer to when you move from internally to real?

I´m gona stop playng the game until this is fixed becose its a lost of time becose this bug …
lol my armor its for hot temperatures and now it change to cold …
its sad to see a company killing a good game …

PS: Exist a thing called rollback until the problema was solved …

Best regards!

Pedro Barreiro.

Ignasi · 2019-10-09T13:19:21.631Z

Hey there,

We just released a hotfix addressing this issue:

PC Hotfix (09.10.2019) - Thrall fix PC Discussion

Hey everybody, We’re releasing an emergency hotfix to solve an issue that would cause thralls to revert to 100HP substitutes with no gear equipped. All previously equipped gear before the patch should still be there after the hotfix. We’re also aware of performance issues introduced after the patch and thrall idle noises being repeated too often. We’re working on those issues and a new hotfix will be released as soon as possible. Thanks for your feedback and support. Please remember that up…

jot29 · 2019-10-09T13:27:21.305Z

What happened to the already killed one? Why is it so hard to get an answer?

And can you disable raid-hours and purges for consoles? Or do you seriously expect, that some people in Pvp will still have relic treasure hunters LEFT, when the patch comes?

Ignasi · 2019-10-09T13:28:37.243Z

Please keep feedback for console version of the game in their respective sections.

Lilupower · 2019-10-09T13:44:22.889Z

And what about all the relic hunters lost during battle because of this bug
?

Ignasi · 2019-10-09T13:46:58.392Z

All thralls dead won’t unfortunately be restored as Conan Exiles doesn’t offer MMO-like support.

Lilupower · 2019-10-09T13:49:32.081Z

Thats exactly what i didnt want to hear. Yesterday we lost nearly hundread and we risked our base being raided. We manage to hold just in time. But thanks yo this probably today we will be raided

Robyrot · 2019-10-09T13:54:04.835Z

Is truly sad that your paying customer should have to pay for your mistakes

Lilupower · 2019-10-09T14:04:17.508Z

Yep exactly. Ll probably loosing everything and you have to start from scratch again because of this. A whole year of work worth

Zandman · 2019-10-09T14:28:48.048Z

But you can prevent killing thralls by changing server option

Lilupower · 2019-10-09T14:35:13.209Z

On official you cannot i guess

Barnes · 2019-10-09T14:40:05.476Z

They can flip switches on official servers, it’s how they disabled the avatar functions. Simplest way would’ve been to turn off building destruction/switching off Raid Hours.

My Relic Hunter Treasure Seekers are all back to normal, with all possessions. Any that I killed for science are still dead, with no retrieval of gear possible.

Espirito · 2019-10-09T14:50:33.723Z

Tanks for the hotfix … Lets see if is a good hotfix.

Skalla-Hrafn · 2019-10-09T15:49:09.007Z

Why were purges / PvP hours not immediately shut down then?

sirvink · 2019-10-09T16:23:44.813Z

This is what should have happened and should always happen for game breaking bugs.

Rathyel · 2019-10-09T18:07:57.754Z

The hotfix seemed to restore the equipment, hitpoints and the description of the Relic Hunter Treasure Seekers. But infight they do way less damage than they used to do. Is it possible that some internal class/races bonuses aren’t restored correctly, yet?

I would argue they still count as performers for combat purposes.