Twitch drops disappeared / Account can not be relinked

Greetings,

after a server crash (which probably has nothing to do with this issue) two days ago all my twitch drops were gone, which means cover ups were no longer visible, crafted things could no longer be used due to missing entitlement and the respective knowledge is no showing up in the ancestral knowledge section.

Since the twitch drops did still not come back today I decided to try to relink my account so I removed the connection to Conan Exiles from my twitch account tried to relink my Conan exiles to my twitch account through the link on the starting screen and received the error message „Unable to link Twitch account. Error Code: -2146233088“

I have the same problème on xbox , can’t craft any of me drops since 2 days.

I have opened a ticket for this issue as well. Let‘s hope they fix it soon….

Got the same issue, lost all twitch drops. Big question time, is this a hiccup on twitch’s end, or is this a case of legacy getting the shaft? Is PC even affected?

Same, can’t use twitch drops.

Peaople have also been reporting the same problems for a while on PC, with the added disadvantage that the ‘link Twitch account’ button has been removed from CEE.

Mesmo problema aqui no PS5. Tenho itens criados do Drop da Twitch, porém eles ficam escuros impossibilitando o uso.

Clear the cache on your console, then sign into Twitch

[mistaken post removed]

I might give this a try, however, this won‘t solve the issue of missing twitch drop knowledge in-game….

Tried doing that, it didn’t work

Mine are missing too.

Any news here or maybe even a fix? @Dana would this be something you can help with?

Thanks :slight_smile:

Same here ps5.

Unfortunately I can’t do anything to fix or resolve this but I can make sure the appropriate teams are aware of this and that they investigate further.

Will be checking in with the dev qa team to see if they have any additional info for this issue.
In the meantime, please make sure you reach out to our support team so they can look into your account as well.

Thanks a lot, Dana. I have also already opened a support ticket five days ago :slight_smile:

Thanks! FYI it happens to me too. I am in 3500 ps. NA PvE

I have the same problem on CEE for Steam/PC. I contacted their support and they told me to download the legacy version of the game, and of course I said I wouldn’t do that, first cause I don’t wanna do it, and second cause’ I’m having some internet issues rn.

At least you got a reply :slight_smile: I opened a support ticket a week ago and except from the automated initial reply I haven‘t heard anything back from them….

Just a few minutes ago I decided to shoot a quick email to the support to ask for a status and I got the attached email as a reply… @Dana I know you do your very best and you can‘t do anything personally here, but maybe you could pass the question to the team what message they believe does this send to the community? No wonder that there is so much frustration, when you are shown so openly how less your problems are cared about :frowning: