A little about me: I downloaded this game on a lark as its park of the Playstation Extra games, and I immediately fell in love. Sure, it was buggy and rough around the edges, but the possibility space of this game was temarkable and I’d not seen anything like it yet. I happily played single player on PS5 until my save crashed and weeks worth of work was corrupted. I was heartbroken but saw on the forums that bug fixes might come in with the addition of Age of War, so I waited, and when it released I started a new single player game. Again, I was happy, until again my single player save was corrupted and all progress lost.
It left me jilted. I wanted to play this game but the instability on single-player was frustrating, so I decided to play on the official servers where surely this kind of thing never happens. I happily spent a good month or so on official PVE-C until one day, out of the blue, the server crashed one afternoon and stayed down for at least 16 hours. When it reappeared, the server state had been rolled back several hours. I couldn’t believe it, and though I hadn’t lost everything, the fact that this could happen at all on an official server left me feeling betrayed - I don’t really know what other word works in this context. I thought this was the last time, I told myself. Surely, this was a one-time thing and won’t happen again…
It’s not really about losing 48 hours worth of progress. What it’s really about is a loss of trust. I don’t trust this company anymore - their ability to solve or avoid problems, their predatory practices, their milquetoast apology for their mistakes. What’s to stop them from rolling back again in a few months, after another mistake? Oopsy, you’ll still play, right OP? Here’s some bonus XP quit crying.
I don’t believe this company respects you or your time, and so I no longer trust them with mine. This game reminds me of my home city of San Francisco, a beautiful place with lots of potential that’s run into the ground by fools.