Let’s first check that your Windows display settings are correct. In Windows, press the Start button, type in “Display”, hit Enter, and see that the scale and layout is set to 100% and the display resolution matches your monitor’s native resolution.
Do you have an Nvidia or AMD GPU? You should look to see that your graphics driver is set to output in the right screen resolution. On your Windows desktop, right-click and select either Nvidia Control Panel or AMD Radeon Settings (whichever is applicable to you). In the Nvidia Control Panel, look to the left side of the window under Display, and select “Change Resolution.” In the AMD Radeon Settings, look under the Gaming tab, select the Secret World Legends profile, and check that Display Scaling is either Off or set to “Preserve aspect ratio.” You may also want to check the Display tab to make sure Virtual Super Resolution is Off and Scaling Mode is set to “Preserve aspect ratio.”
I do not, however, anticipate any problems with your Windows or graphics driver settings, as these should be the default states. Is it possible that some other software you have installed could force a change for the screen resolution of windowed applications?
Now let’s confirm that your game client and game settings are in sync and properly saved to help rule out the possibility of an internal conflict. Open the game client, click on the Options tab, and, under the Graphic section, check to be sure the screen resolution is correct and your Display Options has “Windowed (Borderless)” selected:
Start your game, open your Settings menu, navigate to Video Options, look under the Screen section, and make sure the Display resolution and Display mode both match what you input into the game client. If you had to make any changes, click “Apply” at the bottom of your screen to save your changes in preferences.
On a related note, in case you’re unaware, there are ways you can scale GUI elements while you’re in the game to suit your needs. Once you’ve logged into your character and loaded into the world, press the Alt key, look to the top right corner of your screen and click on the lock icon (above the mini-map and to the right of the timer). This will unlock the GUI, allow you to move the various elements of the graphical interface, and re-size them. Simply move your mouse cursor over any one of the elements and use your mouse’s scroll wheel to adjust their sizes. Click on the lock icon again to save your configuration. There are more options for customization under Menu, Interface Options, and HUD Display.
You can furthermore increase the size of the font in your chat box. Click on the cogwheel icon on the top left corner of the chat box. Under “Font Size”, there are three sizes to choose from.