Windows 7 - crashes on startup after Update 41 (16.06.2020) - Feedback thread

I play on 2 official servers, one pvc and the other pvp. The pvp server I got to log in to long enough to refresh the building I was in. The ping went from ??? which is a bad value to an actual number and I got to login for about 1 minute. Nothing outside that immediate range is possible. The PVC server never resolved the ping before the application closes.

Imagine having a prime location only to lose it because they knew a bunch of people would have a connecting problem and they are working on it. Knowingly releasing it with a flaw that has penalties.

I cannot even stay connected in the single player game.

Perhaps they are not sure what good customer service is about, but I will definitely check with Steam to see if they are.

1 Like

Another update…annnnd still same crash.

2 Likes

Are you guys kidding me? The update was about 480MB and the hotfix is more than 2GB (!!!) but the problem is not solved, only the error message has changed. Now it’s about UE4Game crash.
But… There are two event logs.
Event log 1 (after update):

Имя журнала:   Application
Источник:      Application Error
Дата:          16.06.2020 15:30:05
Код события:   1000
Категория задачи:(100)
Уровень:       Ошибка
Ключевые слова:Классический
Пользователь:  Н/Д
Компьютер:     Alexander-PC
Описание:
Имя сбойного приложения: ConanSandbox.exe, версия: 0.1.0.0, отметка времени: 0x5ee2a956
Имя сбойного модуля: ConanSandbox.exe, версия: 0.1.0.0, отметка времени 0x5ee2a956
Код исключения: 0xc0000005
Смещение ошибки: 0x0000000000296415
Идентификатор сбойного процесса: 0xf90
Время запуска сбойного приложения: 0x01d643d9d8eeb8db
Путь сбойного приложения: E:\Steam\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox.exe
Путь сбойного модуля: E:\Steam\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox.exe
Код отчета: 1aef744c-afcd-11ea-8d25-38d547b3dd69
Xml события:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-06-16T12:30:05.000000000Z" />
    <EventRecordID>97836</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Alexander-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>ConanSandbox.exe</Data>
    <Data>0.1.0.0</Data>
    <Data>5ee2a956</Data>
    <Data>ConanSandbox.exe</Data>
    <Data>0.1.0.0</Data>
    <Data>5ee2a956</Data>
    <Data>c0000005</Data>
    <Data>0000000000296415</Data>
    <Data>f90</Data>
    <Data>01d643d9d8eeb8db</Data>
    <Data>E:\Steam\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox.exe</Data>
    <Data>E:\Steam\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox.exe</Data>
    <Data>1aef744c-afcd-11ea-8d25-38d547b3dd69</Data>
  </EventData>
</Event>

Event log 2 (after hotfix):

Имя журнала:   Application
Источник:      Application Error
Дата:          17.06.2020 0:03:06
Код события:   1000
Категория задачи:(100)
Уровень:       Ошибка
Ключевые слова:Классический
Пользователь:  Н/Д
Компьютер:     Alexander-PC
Описание:
Имя сбойного приложения: ConanSandbox.exe, версия: 4.15.3.0, отметка времени: 0x5ee8e080
Имя сбойного модуля: ConanSandbox.exe, версия: 4.15.3.0, отметка времени 0x5ee8e080
Код исключения: 0xc0000005
Смещение ошибки: 0x0000000000296415
Идентификатор сбойного процесса: 0x1588
Время запуска сбойного приложения: 0x01d644217aecf204
Путь сбойного приложения: E:\Steam\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox.exe
Путь сбойного модуля: E:\Steam\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox.exe
Код отчета: c5e5b4cc-b014-11ea-ab9a-38d547b3dd69
Xml события:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-06-16T21:03:06.000000000Z" />
    <EventRecordID>97869</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Alexander-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>ConanSandbox.exe</Data>
    <Data>4.15.3.0</Data>
    <Data>5ee8e080</Data>
    <Data>ConanSandbox.exe</Data>
    <Data>4.15.3.0</Data>
    <Data>5ee8e080</Data>
    <Data>c0000005</Data>
    <Data>0000000000296415</Data>
    <Data>1588</Data>
    <Data>01d644217aecf204</Data>
    <Data>E:\Steam\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox.exe</Data>
    <Data>E:\Steam\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox.exe</Data>
    <Data>c5e5b4cc-b014-11ea-ab9a-38d547b3dd69</Data>
  </EventData>
</Event>

Can you find any differences other than timestamps?

1 Like

same here

Just click the picture and it will come in to focus

maybe help to remove the memory reading error. (anyway it worked for me)
you need to remove the BattleEye service and install what it offers at startup
close game
run Conan Exiles\ConanSandbox\Binaries\Win64\BattlEye\Uninstall_BattlEye.bat
run Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox_BE.exe
press ok
close game.
clear dir Conan Exiles\ConanSandbox\Saved\Logs
create dir “SilentEvents.log-upload-0” in folder logs
run game on steam

to thx pls vote

4 Likes

Just click on it.

Just did both downloads, still getting the error message and crashes

2 Likes

But if you play on a BattleEye server, then are you not still stuck?

Done this. Still getting errored.

edit: Is working now. Needed to create the folder.

Are they going to roll back servers?

2 Likes

I give up, less than 23 seconds now. (Tested after this small patch that just came).

Windows 10 on high end rig with 1080 card and 64 Gb of ram.

Yet another Funcom patch and still cant play. Please for the love of god revert the game to what it was before today, there are people all over who paid for the game and cannot play.

4 Likes

Agreed

Hmm… Now got another update about 20MB… but nothing happened. UE4Game still crashing.

And error is same...
Имя журнала:   Application
Источник:      Application Error
Дата:          17.06.2020 0:42:30
Код события:   1000
Категория задачи:(100)
Уровень:       Ошибка
Ключевые слова:Классический
Пользователь:  Н/Д
Компьютер:     Alexander-PC
Описание:
Имя сбойного приложения: ConanSandbox.exe, версия: 4.15.3.0, отметка времени: 0x5ee93393
Имя сбойного модуля: ConanSandbox.exe, версия: 4.15.3.0, отметка времени 0x5ee93393
Код исключения: 0xc0000005
Смещение ошибки: 0x0000000000275086
Идентификатор сбойного процесса: 0x85c
Время запуска сбойного приложения: 0x01d64427047cdfef
Путь сбойного приложения: E:\Steam\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox.exe
Путь сбойного модуля: E:\Steam\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox.exe
Код отчета: 4714a942-b01a-11ea-ab9a-38d547b3dd69
Xml события:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-06-16T21:42:30.000000000Z" />
    <EventRecordID>97873</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Alexander-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>ConanSandbox.exe</Data>
    <Data>4.15.3.0</Data>
    <Data>5ee93393</Data>
    <Data>ConanSandbox.exe</Data>
    <Data>4.15.3.0</Data>
    <Data>5ee93393</Data>
    <Data>c0000005</Data>
    <Data>0000000000275086</Data>
    <Data>85c</Data>
    <Data>01d64427047cdfef</Data>
    <Data>E:\Steam\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox.exe</Data>
    <Data>E:\Steam\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox.exe</Data>
    <Data>4714a942-b01a-11ea-ab9a-38d547b3dd69</Data>
  </EventData>
</Event>
1 Like

Yup. Here too.

same here

yep still no win 7 fix

ENGLISH
Hello my friends
I was looking for the game folder, and I realized that if I delete the folder “saved” in
Steam\steamapps\common\Conan Exiles\ConanSandbox

The game runs for a few minutes, until the error appears again

PT-BR
Olá meus amigos
eu andei procurando pela pasta do jogo, e percebi que se eu excluir a pasta saved
Steam\steamapps\common\Conan Exiles\ConanSandbox
O jogo funciona, durante uns poucos minutos, até o erro aparecer novamente

1 Like

This is what comes in the Windows Event log:

svchost (12116,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

my ask is
if ■■■■■■ don’t solve this problem, how many players will abandon this game?

2 Likes