Windows 7 - crashes on startup after Update 41 (16.06.2020) - Feedback thread

Game mode: [Enter game mode here: (Online official | Online private | Single-player)]
Type of issue: [Enter one of the following: Crash | Bug | Performance | Misc]
Server type: [Enter one of the following: PvP | PvE-Conflict | PvE]
Region: [Please enter your server region]


[Describe the bug here]
hallo leute
nach dem update vom 16.06.20 bekomme ich immer die fehlermeldung beim starten des spiels

** Der Vorgang written konnte nicht im speicher durchgeführt werden**

ich kann das spiel seit dem nicht mehr spielen…vor dem update lief alles einwandfrei

ich habe windows 7 und habe eine gforce 2060 super

hat jemand eine idee ?


Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
1.
2.
3.
4.

I have no memory error messages. I only become the message: UE4Game not worked.
After the second update on 06.16. The first message was only: The program has a problem and will end it.

That’s all what i become as a message, no memory error.

So, i think this help me not.

Are you running with Battle Eye?

have the same problem , win 7 :

[Window Title]
ConanSandbox.exe

[Main Instruction]
ConanSandbox.exe funktioniert nicht mehr

[Content]
Das Programm wird aufgrund eines Problems nicht richtig ausgeführt. Das Programm wird geschlossen und Sie werden benachrichtigt, wenn eine Lösung verfügbar ist.

[Programm schließen]

I had the same messages but it helped for me.

Удали содержимое каталога SteamLibrary\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs и создай там каталог с именем SilentEvents.log-upload-0 и будет тебе счастье. Спасибо Xeno.

1 Like

I Keep this stance for now:

When im going to fiddle with stuff to get the game working, i just wander away further from getting back to the game i was currently playing.
When i login at this moment, i most probably ruin/erase/overwrite my progress, or worse my char/profile so i sit still and don’t move, hoping things will be solved.

i have exactly the same hope Funcom will fix it

@Illidan and @all Win7 users:

Illidan has us tell a help to run the game. I have make it and it’s go!

maybe help to remove the memory reading error. (anyway it worked for me) you need to remove the BattleEye service and install what it offers at startup close game run Conan Exiles\ConanSandbox\Binaries\Win64\BattlEye\Uninstall_BattlEye.bat run Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox_BE.exe press ok close game. clear dir Conan Exiles\ConanSandbox\Saved\Logs create dir “SilentEvents.log-upload-0” in folder logs run game on steam

Thank you very much Illidan you’re a lifesafer and a god!!! :smiley: :+1:

No battle eye.

Game mode: Online private
Type of issue: Bug
Server type: : PvP
Region: Russia


[Describe the bug here]

Conan exiles not start on Windows 7

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

1.when you start the game on Windows 7 there is an error that the memory can not be read and the game crashes at many people, I have 16 GB of memory and it is fully functional

Oh my! I confirm, that this advise helps with memory error on Windows-7. Thank you!

take the help from Illidan he has posted, its go!

The error that I am now getting:

“Unhandled exception: page fault on read access to 0x00000128 in 64-bit code (0x000000014025ec93).”

SO FC its bout 11 o clock, hope you finished your coffee by now.

ANY info for the thousands of players left stranded?

YEaah were still here! And waiting!

The bad rap is spreading, PC gamers news item on this latest FunCom debacle: https://www.pcgamer.com/conan-exiles-latest-update-breaks-the-server-browser-and-kills-offline-play/

2 Likes

Waiting for them to fix this problem, 24 hours have passed and we continue with the problem …

Illidan’s solution only repairs at the start of the game, once on a server and you have been on it for a while, the error appears again!

Let’s hope they fix this problem again as soon as possible! … I just bought the game and I can’t play it! …

Hey everybody,

We’ve made some edits to the main message to reflect some of the developments about this problem. We’ve also incorporated the workaround by @Illidan you can use before we push a hotfix for this issue. It is currently in testing and will be released as soon as possible.

4 Likes

Thanks for this, it also allowed the game to start on linux via proton where it had previously been broken.
Specifically:

rm ~/.local/share/Steam/steamapps/common/Conan\ Exiles/ConanSandbox/Saved/Logs/*
mkdir ~/.local/share/Steam/steamapps/common/Conan\ Exiles/ConanSandbox/Saved/Logs/SilentEvents.log-upload-0

(Anyone on linux is not using BattlEye.)

1 Like

Good to hear. I know you guys are probably having a lot of difficulty like so many others with the lockdown, and we know you’re working hard.

Might I suggest though that in future, if an update causes a problem like this, the safest thing to do is rollback the update until the problem is fixed. It may only take an hour, it may take a day, but in a game so focussed on PvP, where the servers don’t switch off and some people can still log in, there’s going to be a lot of losses for those unlucky enough to get the bug, and losing everything can be a determining factor on whether that person continues to play, or gives up on the game and goes elsewhere.

1 Like

An update after the help of Illidan:

the game runs for a hour, than screen freezed in and the same message come:

UE4Game does not work!

Game runs again, but how long?