Account in free to play payment in peending

[Scancrazy]

I can’t bay any additional time or funcom points. my payments are in peending or failed

and my account must be ok :

Membership Valid Until

2026-01-15

@AndyB could you help me ?

[Funcom #1245014]

[Fatlad]

Seems to be an issue with PayPal / funcom - my payments are also failing.

[Hansel]

payment failing.,

called paypal and they said funcom oslo is trying to make a charge of 0,00 , so i lost my sub . and i dont know what to do !

@Community

Guys this is income you are not getting.

#1245040

[Sarealac]

Greetings,

Please follow the stated in the Official server guidelines to submit a ticket.

Our team over at the HelpCentre will be able to look into these payments and help with the situation.

@Mayra

Reporting an infraction

To report players, clans, or specific exploits on any of our official servers, please contact us through Zendesk 3.9k by selecting ‘Report a Player’ as the type of issue. Our team will get back to you using the email provided.

Please make sure you provide the best information you can at the time of your report. This means relaying as much information as you can to help our team investigate. This includes, but is not limited to, screenshots, videos, timestamps, names of characters and clans, and a good description of the issue.

We won’t be able to refund or return any loss of property caused by an infraction.

You can read the full version of the Guidelines here:

Official Servers - Terms of conduct, guidelines and procedures

Official servers' guidelines Introduction Conan Exiles has thousands of official servers across several platforms and regions. These come with certain rules and strict enforcement. By playing on an official server you are expected to follow the guidelines below. Support will do their best to honor these guidelines. Please read through and consider the spirit of the guidelines, not the specific wording. We reserve the right to modify these rules. We will notify players in advance of any …

[Hyak]

Hello,

This is not related to Conan exiles.

[Scancrazy]

I have done it a waiting

[Scancrazy]

I have already folow the process for AGE OF CONAN my ticket is [Funcom #1245014]

There is any solution ?