Create funcom ticket get generic reply

Every time I create a funcom ticket I get a generic reply on please give this information we are not going to do anything. I am still waiting for a reply back for 5 months on what is consider massive and build limit.

They responded it has to be less than a square but from that statement my base does fit in a square and have purpose in what they stated as well. I do not understand why they suspend and do not give feedback on why.

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Hi @Outcast3rd

Please reach out to our team over on Zendesk so they can help you out further.

You can read more about how to submit a ticket here: Official Servers - Terms of conduct, guidelines and

If you are still not getting a reply back, feel free to reach out to us via a DM here on the forums. Make sure you include @ Community when sending your message.

Hope this helps!