Edit: After an internal discussion and reconsideration, we’re reopening so the constructive threads of discussions that were happening can continue.
However, take in consideration the following, especially the first bullet point:
Discussion of bans, suspensions and particular cases of infractions in official servers need to be done via funcom.zendesk.com.
The current rules being discussed at the moment are almost virtually identical as before the revision (date of introduction, April 2020). The revision only included streamlining the text, and reducing the number of warnings for repeated offenders. Please keep that in mind when discussing the official server rules.
The first bullet point is also important since the Zendesk team has all the context and information regarding a case, without resorting to speculation, that may lead to a decision, including repeated offenses or aggravating factors.
Thank you @Ignasi (and Community team) I believe reopening this thread is a good move that helps show that Funcom is not afraid of criticism. That helps
This is a tough situation. We have players coming to the forum claiming they have been unfairly banned. If they are flagged or deleted it is seen as “silencing” or censorship - and in their mind validates their position. If the community calls shenanigans and asks for proof, the thread runs the risk of violating the TOS by discussing specifics of a ban. I don’t envy your position on this one @Ignasi.
Edit:
I also don’t really know how to engage with people on this subject going forward. All I can say is “I don’t believe you and if you try to convince me with evidence the thread will be closed”.
Coming onto this forum to complain about being “unfairly banned” is not very helpful. The only people that can do anything about it are the server admins. They are the only ones that know WHY the individuals are being banned.
Coming onto this forum to complain about it is really doing nothing more than trying to stir the pot. The people on this forum have no context or understanding what individuals did to get banned.
Many of us have heard time and time again griefers and exploiters just rolling onto the forum to cry foul that they were caught and banned and trying to pass it off as not a big deal.
So really what constructive good comes out of coming to the forum here to complain that you got banned? What can the people here do? Other than trying to stir the pot and proclaim innocence to try to black eye Funcom for “unjustly banning them” - what is the purpose?
Not that I really disagree with you, but to apply a principle of charity here - some may be coming just to get a bit of sympathy, or (in probably far rarer cases than s claimed) genuinely unsure what they did wrong and looking for advice (in the wrong place, they should go to zendesk - but if they don’t know that then it’s not a bad place to ask). This is the dilemma that the community team is stuck with - many are probably exactly as you suggest, but those few that are genuine do deserve to be heard - but there’s almost no way to tell between them, without evidence that for various good reasons violates the forum’s TOS. And so we go round the problem again, lol.
If a person was banned and was unsure why (after seeking clarification from Zendesk) or wanted to gauge the communities opinion on how FC is implementing the TOS it would be reasonable to create a “why was I banned” thread. I grant you most threads we see are people just whining and know exactly why they got banned, but I’m hesitant to rule the former out completely.
If it is the case that we as a community have no space to discuss the practical application of the rules (it seems we are allowed to discuss them abstractly) then we are forced to either blindly trust the person claiming victim or blindly trust FCs moderation and shout at each other until one side tires.
Funcom add a new rule that you cant claim your base, if you make this, you will ban LOL. For protect your base against trebuchets you need claim, but if you make this = BAN.
All clans are being banned and game are dying, this is so bad.
The new claim spam rules created a serious problem on PvP servers. Several clans are being banned because of the claim around their base. The problem is that the only effective way to protect against a trebuchet currently is with the claim to prevent the enemy from building a trebuchet close by, but with these new rules, we can no longer claim, that is, now if we want to make a minimal base safe, we are forced to build inside caves. That’s why I wanted to suggest that the trebuchets are drastically nerfed, either removing their explosive ammo or making the domes protect or drastically reduce their damage, with this the number of good spots for bases will increase and it will not be necessary to claim large areas of the map .
and copy paste a review with another account risk of being interpreted how?
especially after the closure of the topic and the recommendations made …
Unless you can’t spam the game anymore and therefore you come spamming here?
Also - and this seems to be a key point that the OP is missing - IT’S NOT A NEW RULE! It has ‘always’ been against the rules to claim-spam, they’ve just clarified it slightly, announced that they are going to start enforcing the rules a bit more and then started enforcing the rules a bit more. They even announced a grace period before they moved to more strict enforcement, to give people warning that it was coming. People can argue all they like about the rules not sufficiently defining exactly what size of base might cause lag and therefore might be viewed as a problem, but ‘land-claiming’, like despawning bosses or blocking key resources, has ALWAYS been against the rules. It’s like a person that always parks illegally complaining when their car gets towed because ‘you didn’t tow it all the other times I parked illegally’.
As numerous other people have pointed out - maybe the whole point of enforcing these rules is to make PVP bases less ‘indestructible’, less ‘immune to attack’ to force people to, I don’t know, play PVP rather than hiding inside their indestructible bases and only logging in to refresh and make sure no-one’s slowly getting closer. Maybe if people can’t make their base immune to attack they’ll actually have to fight. Or, perhaps they just figure the hour or so it takes to actually build a trebuchet is long enough for you to do something about it…
Edit: So - not ‘always’ - or at least not to an extent I can prove. I can only prove the rule existed at least as far back as April 2020. Fair enough. That still doesn’t make it ‘New’, that means it has been in place for at least a year and a half. And that may only refer to the rules in that precise form - I have no way of knowing how much further back substantially the same rules were in place.
Yes it is a new rule lol. Funcom took the no-moderatoin stance for YEARS in this game. In the very very very extreme case of hacking they took some action, but for years any exploit, let alone building claim, went unpunished. Official servers were unmoderated and they made that very clear. Only since this 2020 they decided to add rules and bans, and made them more strict this year
So no, not a new rule. As I already explained - just because a rule was not previously enforced does not mean it did not exist. And no, exploits did not go ‘unpunished’ - I know multiple players who reported exploits and saw people banned for them. The system didn’t always work, and exploits aren’t always reported (or aren’t reported properly with any information that can actually be acted on), but the RULES were already there. And it is those same rules that are now being enforced. Pretending they are new, or that you didn’t agree to them every time you logged onto an official server, does not change the facts.
I didn’t say that. You only confirmed what I said. They didn’t introduce these rules until 2020 and started reinforcing them recently. You clearly state multiple times that these rules have always been there, even emphasizing your wording by writing ALWAYS in caps.
No, these rules have not always been there. Official servers went unmoderated for years. Until 2020 when they implemented rules and started enforcing them more harshly recently.
Oh and I promise you, that exploiters certainly go unpunished. In fact, you have just motivated me to write my feedback on exactly this issue.
Firstly this is not my account, secondly you probably don’t play PvP or play but in small clans. All the big clans I know are being banned because of the claim, which in some cases is even small and insignificant but just because they are scattered blocks was enough to be banned. The big problem is that clans are using it as a weapon, causing many to abandon the game.
I also confirm
this is not new and this is what I criticized Funcom on the laxity regarding moderation especially in Pve.
Even if, sincerely I am very close to their point of view concerning the game which I find a little naive, as I can be too, especially in our time.
Regarding pvp it is more complex because, whatever your interpretation, the development of the game is made to promote cooperation in an ultra competitive environment and it is easier to regroup a flock of sheep than humans, once again. , especially in our time …
The difficulties, still expanding, (and I’m not complaining) continue to go in this direction
It is an approach that I find very realistic for a survival game, to learn to know its territory, these material and human components, to find allies in the middle of trolls it is from my point of view very historical and in adequacy with the license from the universe of Conan the barbarian
This is why I appreciate their latest rule changes (even if other criteria with which I do not agree are to be taken into account) they keep the world open while offering solutions to different problems .
I wonder if this could not be school in the matter
auticus DanQuijote
Apparently you have never had to ask a question through Zendesk. Through the Zendesk, the answer is only an arrogant reference to the rules. So Zendesk is just a funcom channel through which it subjugates players.
I hope you really have games spinning on the official ones and you get the band yourself. Tell me wherever you play, I’ll see if there’s anything I could complain about, and you’ll be able to enjoy Zendesk’s non-existent services for yourself.
Or are you just a forum pious who really has nothing to give to the game?
I started this chain because I feel that I have to somehow help my friends, who are unfairly punished by funcom, and also funcom, because with this go, ■■■■■■ is actually destroying its game.
It’s pretty certain that giving an eternal ban makes no sense at all for the game, the point is just empty servers.
I don’t see any claim in the background. That would be the very first place to claim. It doesn’t make sense to land claim out of rendering distance from your base.
Unless you are just flat out calling Rino a liar even after he makes a video. But since they show the server and the video was made today it’s possible to verify or debunk the video by anyone.
That’s kind of what I guessed as soon as I read the new policy: too vague and zero details.
Then when we discuss that funcom probably doesn’t want to pay for detailed investigations I can expect all kinds of problems.
It’s more than just the META - the rules are against the intention of the economy patch and crafting stations that take up 4 squares each minimum. How can you have all the crafting stations and not have a huge base? How can you have 5 altars and not be accused of violating land claim rules (which are not detailed.)
But also the way I read it - if you log in on another steam account or purchase another account, that is also a second offence. So don’t try to get around the ban or you could get permabanned for doing that.
