Game crashing immediately on startup

Many users reporting this issue in the official Conan Discord.

Personally I have tried verifying files. Restarting machine. Removing all mods. Verifying again.

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000008

!0x0000000000000000

9 Likes

Everything was working fine for me 4 or 5 hours ago,
log out and try to log back in, now every time I log in fatal error

Down Detector is showing a small spike in reports of the game not working. So it might be becoming widespread now.

Yeah, i have the same Fatal error on PC, Steam client. Verified game files, restarted PC and Steam, it doesn’t help.

1 Like

yup have the same problem here

Seems to be happening on an platforms as well

Same thing happening here, I thought I broke something.

Same issue. Usual troubleshooting steps failed.

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000008

!0x0000000000000000

Hey funcom, do the IAM team test on productive enviroment without adverting users? nice :slight_smile:

Funcom had a bring your cat to work day.

It was a bad idea in hindsight…

4 Likes

I’m sooo tired about this kind of …

2 Likes

Looks like no one can play now

Is this across both modded and official servers? Cuz if it is widespread, pretty sure they will jump on it. At least one can hope lol.

It happens from time to time, it’s not a new issue, but it seems no one cares :frowning:

If it happens to me I do the following workaround:

  • start the launcher
  • unplug the network cable
  • start the game from the launcher
  • wait until the error message about connecting to the Funcom services appears
  • plug the network cable back in and wait some seconds
  • click “OK” and retry to connect
  • choose server and play

This helps me in most cases, but I cant test it right now (I’m at work).

PS: There is no difference if you use mods or not, or if you use official servers or not. File check or new game installation does also not help, its a connection issue.

PSPS: Some one posted this long time ago, but I can find the post now, so kudos to him :slight_smile:

10 Likes

same problem this morning always crash can’t do nothing,
i have check 3 time integrity file steamp update ect…
pls

It is both modded and official, PS4 and Xbox. Started a few days ago and seems to be getting worse.

this work

Same happening here… it was working normally until a few hours ago. It would be nice if they didn’t pull this kind of sloppy stunt…

2 Likes

Kk, thank you. Let’s hope for the best.

This did work for me, but wow, why do we even need this

1 Like

I tried to find it out using tcpdump, but as the traffic is encrypted, I cant say what the problem is. Maybe starting the game needs some connections, which are not available some times, or it takes too long to establish. Funcom needs to have a look into it…

1 Like