I get kicked to the main menu while loading a server and even after I connect

Greetings Exiles,

In that case, please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Ban appeal” as the issue type so our team can scan your accounts for other issues:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guidelines here: