Incompatible version of the game

Game mode: Online private
Type of issue: Other
Server type: PvE
Region: America
Edition: Game Pass

Bug Description:

A clear and concise description of what the bug is.

When trying to connect to my dedicated server I’m getting the following message … The match you are trying to join is running an incompatible version of the game. Please try upgrading your game version.

Expected Behavior:

A clear and concise description of what you expected to happen.

Installed Mods:

If you answered ‘Yes’ to using mods, please list all your active mods. Otherwise, skip or delete this section.

Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

  1. Play Online
  2. Direct Connect to server
  3. Error message

There was a game update today. Make sure your server and your client are updated to the latest version.

Have you updated your server ??

Yes, the server looks to be updated.


Thank you for reaching out to us. We had a similar issue on Steam and the solution was to log out and restart Steam. Could you try to do the same on the Xbox App/Microsoft Store and get back to us?

Thanks in advance.

I logged out of both and still no luck. I can see there’s an update on the game pass app for the game but it won’t let me download it.

I decided to look up the game on the Microsoft store instead of on Game Pass and it started to download the update. I will keep you posted on if that works or not. Thanks!

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It is now working after downloading the update via the Microsoft Store vs the Game Pass app. Thanks!

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Thank you for getting back to us.

Have a great day! :slight_smile:

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