Ă provĂĄvel que alguns canais no YouTube jĂĄ tenha essa questĂŁo para todos os idiomas e a grande maioria estĂŁo falando que devemos enviar o ticket para o suporte Zendesk⊠Para mim resolveu agora temos que saber os outros erros que nos aguardam dentro do jogo de conan exilesâŠ
E obrigado @AdTentus por mostra o clipe sobre essa questĂŁo 
Curious, did this problem hit you on the console? Was thinking itâs strictly a Steam related thing.
And there is two problems to solve about the âbanâ:
One: set the thing that triggered the problem with the balance.
Two: set the system to correct reflect the balance as it should be.
Because simply devising a way to consider the collation of transaction data does not mean the problem that caused the error is solved.
As people say it is not the first time, that is even a bigger problem.
Next time will we be owing hundreds of thousands ? 
Agree. When it said it wanted my Steam account info, I wasnât filling out anything. Made me think this whole mess is a way for hackers to collect passwords and stuff.
I donât know about others, but on me no.
I literally have bought every single thing on the store and battlepass. Further, I had just bought two packets of crom coins right before this (about 28k). You are underselling the annoyance. I just want to look at things while I wait, couldnât they offer a temporary unban while figuring this whole mess out?
How is this not fixed or reverted back to the original code base already?
Zendesk provides the system that hosts the operation for Funcom, it does not collect your Data.
I have worked with them. They are like a âhostingâ company that offers templated systems and tech support (the tech side, infra structure), but the client is the one handling the âdataâ.
Any company you deal with customer support online have a âzendesk type companyâ doing this service.
Well this kind of screw up was bound to happen.
Serves China right for investing in a company that can barely keep the game running. You really gave them the responsibility to handle peopleâs money? I mean just look at them.
For shame, China, for shame.
I do not know. I have been helped before, they also asked my Steam ID to do so. With my info, they provided me with the details of all my transactions since the Age of Sorcery. It was a while ago though, and only concerned my account for a specific issue, not a bug of that scale.
Idk why the rant about China.
If this was in China, the situation would be much different, for the better.
I wish I was living there still every time I have problems with companies now I am living here in the âother sideâ.
That needs to go, right away. Base game should not be held at the whims of Funcom. That is beyond messed up.
no fix yet?
Because it isnât as simple as rolling back code. The damage is done.
Funcom is in trouble. I only lost a bit of money, and access to the game, but some people have lost hundreds of real world dollars. And it isnât as simple as pressing the undo button.
This will be a job for their accountants, not their programmers.
That is the problem with âfeedbackâ.
this problem is not about the âgameâ, it is about the support system that tells the âserverâ you have the right to the coins you digitally claim to have.
And the main issue they might have in solving it is exactly because it has nothing to do with the game.
And I can bet some people out there in the funcom cubicles are fuming about the fact that so many people are having problems and they are bound to lose with it, without them (many people at the game side of things) having nothing to do with it.
Same, Iâm playing on Xbox these days (again) and zero issues.
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I suspect the ban is triggered when there arenât enough credits to cover the deduction. I had 1,200 coins deducted, but had a balance of approx 5k so they just took my coins and let me log in.
