I simply opened two tickets, one for in-game purchases and one for Ban Appeal, each with almost the same text and an attachment with my crom coin purchase receipts.
Letās see which request type is faster or feels addressed.
This shitstorm is on par with Funcomās ineptitude each time an update arrives. In the meantime Iām going to play some Guild Wars 2 which has an online store that has been working flawlessly since 2012.
If you are playing with friends, you have a good group, or you develop mods and have some kind of community, it was thought to be worth the while to spend a bit more and get a good thing going.
No one could imagine that the more you spend, higher the change you would be the one affected when something went wrong.
Funny thing is I was on my way to buy more crom coins for the battle pass.
That guy in the video has such an ASMR relaxing voice. He could describe the end of the Exiled Lands by an accidental meteor shower, I would just accept it listening to his voice.
Well, I tried opening the game again, now Iām banned āagainā but I have my original Funcom ID back, itās not the new one anymore
Yeah, that is the epitome of the lack of foresight from the devs part into making the whole thing separated.
They could have worked the content patch, made the game thing roll out, nice. Waited to change the payments and coins after.
Regardless of having problems because the two things are linked, or because they changed the two things at the game time, the ālack of best practiceā is of the same level.
His voice sounds like a combination of runny nose, squeaking and polyps - for nice voice try Till You Sleep ASMR
It got me as well. It even bans me from single player which is surprising, I am genuinely scared that I may lose my game. If it were any other company I would have faith that they would fix an issue like this, but itās Funcom soā¦
Iām really worried my game is just lostā¦
I mean itās real world money we are talking about so youād think this would take priority.
or more like without them.
Same thing happened to me.
-36585 crom coins and i was in fat positive for this season XD Hate bugsā¦
Like I said before ā¦
Bethesda level of game as a service crap ā¦
And by the by, it is hardly a āso often possibleā ocurrency that someone would be āowing balanceā that it is strange they deploy the āVirtual SWATā system of seizure of the whole game for it.
As if Steam would give me coins, or Epic Store would give me coins, if I havent paid them even first than Funcom saw a dime.
I cannot go moding, i am a console player but this is how i feel right now too.
I agree 100%!
What modding would change in a situation like this ?
Your funcom āaccount checkā plus āseizureā occurs even before the preload of map mods occur.
Unless you are talking about modding No Man Sky into Conan the Cimmerian themes and making that game look like this one, but with their devs.
Then I would join such a project ā¦ 
i wonder what excuse and compensation will funcom have ? and those who went and paid to get unbanned really actually got scammed . that is ILLEGAL .
Same here 
In practical terms, even with this fixed you canāt really complete a purge now. Theyāll need to fix the problem with Demolishers as well.