Lots of players seemingly banned for incorrect crom coin balance

I’m still banned, I make a ticket again…

I submitted a request in the game. I’m sitting waiting(… it’s funny that before I got blocked, I was going to make a purchase at the market. Now if I buy something, I’ll remember this moment when I saw a negative balance in the game…

It’s been almost 1.5 days to solve the problem. Isn’t this the norm?

Well, they’re clearly not going to do anything so I’m out…

Maybe I should just uninstall the game, big waste of time this

Only 1 ticket is needed if you’re still experiencing issues with your account, and if you already submitted a ticket when the issue first sprung up, then you don’t need to submit a new one.

The vast majority of accounts affected by this issue should be back to normal again, but there’s going to be some accounts that still need manual intervention to fully resolve. :confused:

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Still banned here. And rather frustrated just like the rest.

Thanks for the clarification Andy, is there going to be more accounts unlocked today?

well short of early completion, I will be back in a week, hopefully I can log in then.

still banned @AndyB

i am in your hands. tickets are still open.

I’m still banned. Apparently, this is for a long time for me. Yes, luck is my middle name! Ahahahaha

:+1:

Sorry you unblocked me but where is my money where is my 65000 chrome it’s not there

Okay,
I launch 3 ticket, the first when I tried to star game after patch
the second because I use first link to make a ticket (to follow what you say to do for solving issue)
and the last, after this post, assuming i had to relaunch for you to know issue is still there for me.

Sorry for multiple tickets.

Some stragglers may still be resolved today but, as much as it pains me to say, at this point in the day I wouldn’t expect much more until after the weekend. I’m sorry.

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Aye, frustration really sums it up. This is probably pretty big now.

What annoys me personally is the fact that I have always been willing to defend Conan Exiles/Funcom from criticism - now I feel ashamed towards my friends and acquaintances, whom I have persuaded in the past to buy the game and mostly praised positively. I’ve even personally advocated for Conan Exiles to be given a vote as a ā€œlabor of loveā€ on Steam.

I have now sent three tickets to Funcom/Zendesk and will leave it at that.

What irritates me, however, is the fact that I had access to Conan Exiles in between … At least I was able to play the game in solo mode for a while, but that’s no longer possible either and the number of negative Crom Coins jumps back and forth: Sometimes it’s over -30,000 and sometimes it’s ā€œonlyā€ round about -700 … A joke considering how high my positive balance was before the bug.

But I would like to join the choir: ā€œStill banned here. And rather frustaded just like rest.ā€

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Man that’s bad news, worried I might lose my stuff even with an extension to the decay timer…

Are you saying that no one is planning to deal with this problem on the weekend? I’m sorry for the rudeness, but this is solely the fault of your company. And since that’s the case, please clean up after yourself. And only after all the players are banned, you can safely go and rest.

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So some players get to play, and others have to sit all weekend and watch their friends enjoy the game without them. nice right

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Are you saying that no one is planning to deal with this problem on the weekend? I’m sorry for the rudeness, but this is solely the fault of your company. And since that’s the case, please clean up after yourself. And only after all the players are able to play normally, you can safely go and rest.