Lots of players seemingly banned for incorrect crom coin balance

I’m at 41 hours. No response at all.

Im stil banned an is ther same no response

seem’s like funcom is just another bag of lies ,been banned since patch and nothing but bad thing’s to say about customer service ,useless idiot’s can’t even make game run right yet still jamm’in out content and demanding money that’s not owed ,ignoring people who spend money on your games is not good way to do business .

3 Likes

Basic Info:

Platform: Steam
Issue Type: Bazaar
Game Mode: Online Official
Server Type: PvE
Map: Exiled Lands
Server Name: 1520
Mods: None


Bug Description:

My account suddenly has over 27k Crom Coins I didn’t purchase.


Bug Reproduction:

No idea.

Any ETA on how long it will take for everyone to get unbanned??
@Funcom

Me too

1 Like

I’m in the same boat. Opened a ticket yesterday. No response for roughly 24 hours. I am hoping its resolved soon. The negative Crom Coins went down though. Just still about a 50 USD purchase to get me out from the false ban.

I’ve filled it out as they asked, and to make it easier for them I’ve sent transaction IDs of all my Crom coin purchases just to help them verify it if needed, but even then, over 24 hrs later still banned. Though, since I’ve worked a help desk for the last 6 years I know that large floods that require work to do, such as this can take up to 72 hrs or more in these scenarios.

Depending on how many people are working, and who they have to go through to resolve them. Its an utter mess.

Yeah I’m patient for most things. This just was unfortunate and makes me a bit sad I can’t play conan exiles. love the game. was curious about the combat changes.

Im still in the same boat…whats a screw up… and i dont ever play on official servers…

Are we on day three resolved or not?

Thank god, I’m not alone in this, I’ve made some requests for information through their provided link and have been ignored so far. It was quite distressing but conformation on the glitch is at least reassuring.

It seems extend of decay time by funcom will get change only in monday, to this time lets pray together our bases will be still there.

FOLLOW-UP : I had to pay the extortion fee to save my bases.

I just checked and I’m no longer banned, anyone else?

i still am

Lets confiirm this other way, any player that is unbanned and actually play - can You please confirm what is current building decay timer?
Thanks in advance.

I’m still banned too. Not sure whats going on. I have 2 tickets open with no response on either.

Im still banned too, over 2 days now and still not even a reply from funcom.

I’m in the same boat as you. All my friends on Steam that play this game have been on today and somehow I didn’t get let out out jail either