“In western society, around 55% of women and 18% of men experience a fear of spiders to some degree.” According to a quick google search (which I hated to do in case google decided to show me pictures). Even if this is not true, I personally know a lot of arachnophobes and I know several of them would drop this game immediately. I love the game, but I’m considering dropping it too (which means lost potential revenue, if I drop the game I won’t buy any DLCs and so on).
I think the fix can be very simple, although it might require some small work. The optimal solution would be having an option in the settings where you check a box and every spider gets switched out with something else, like a big guitar or something. If that’s too much work I, personally, would settle for a white box running at me. Yes, it might break immersion, but it will enable millions of people to play the game fully.