One week offline means that our server will be dead…
That’s what I posted on Tascha’s response. Patience for many of us with patches and updates has gone bye-bye. I am sure in 4 or 5 days I will find another fun game to spend my leisure time on.
Oh, and about rolling back the update, I seriously doubt at this point it could be a viable option if it is even possible.
In case it interests someone… base game problem aside, I’ve noticed the mod ELI also causes major fps problems after the DLC patch. So you can disable it and try to see if your game is playable without it (mine is) or wait until the mod’s author update it.
All right, everyone:
Understandably, you are frustrated when the game does not work as expected and we are doing everything in our power to help.
We have been reporting your issues as soon as they were brought up and verified. The team has immediately focused on looking into the problems, and we are addressing them.
Knowing what the issue is (or assuming so), means that people are looking into possible fixes. It does not mean that we have an immediate fix to the problem.
Performance issues are always a priority, and we are treating those as such. They are, however, in most cases quite complex to fix.
Saying “it will be patched next week” does not mean the same as “we are fixing it next week” (and not doing anything in the meantime).
We are working on fixes for the FPS issues now, but some fixes take longer to finalize (because, in this case, the fix asks for something to be rebuilt that takes a few days to complete).
Additionally, we want to make sure we can help the team with as much info as possible so they can verify that they are indeed on the right track with the fixes they are working on.
For those of you willing to help with this:
We would love to be able to take a look at your logs.
- These logs are located in Conan Exiles\ConanSandbox\Saved\Logs
- You can send them to @Ignasi in a PM
It would also be great to know the following:
- Confirmation that you are not running any mods
- Your system specs
- What kind of hard drive you are running the game from.
Rest assured that we are not delaying anything on purpose, and we are fixing issues as soon as we can. Thank you very much for your patience and understanding 
@Tascha @Ignasi while its understandable you need time to fix things, expecting people to just “deal with it” till its fixed is bad form. You SHOULD do a roll back and make the game playable till you get a fix done. You realize you are killing any faith we have left in this game?
We fully understand fixes take time, but this is 2 patches in a row that have destroyed the playability of the game. Not many people will stick around if it happens again. Those of us that pay for server rely on uptime in order to keep our player bases. After the last patch my server went from an average of 20 users a day down to five. This was cause the game was unplayable for hours … Imagine whats going to happen now that its been nearly 24 hours, let alone nearly a week!
We pay good money for a game thats been broken more than once in the last 30 days. Not broken where there are a few little things to deal with, but broken to the point its not even playable AT ALL.
I love this game, I truly do, but making us wait more than 48 hours is not fair to any of us. Especially after sinking HUNDREDS of dollars into your product.
See the problem is that again this issue is so widespread that it is litterally impossible for someone to had missed it if they did the testing require before putting out a patch.
Says “It will be patched next week” or “We are fixing it the next week” is basically the same. Maybe you can find it today and fix it then release the fix after a week and that is the issue.
We are no more in to an early access title. And considering what was happened make people wait more than a day in order to get an hotfix to repair the damage done is already beyond acceptable.
I know is your work to handle the community and i know know there is this damage control phase. But does not matter how things get turned around it still means that we have to wait till the early next week.
And that is unacceptable. Our server are already starting to suffer because someone did not bother to make the appropriate testing before releasing this patch. We are cut out from the game, a game we paid. A game that is no more in early access.
Minor bugs can be expected but this is not a minor bug. This is a widespread crippling issue.
This is again not acceptable. And what you did write is the further confirmation that someone did not bother to test the patch before releazing i am telling you now people are not going to wait a week.
I am sorry but that is how the situation is now. A situation that was created by neglecting something that should be at the basics of develop something “Test it and make it sure is working.”
So true, the same happened to our server with the last two patches. We finally saw rising player numbers again, and now poof no one online anymore
@Tascha @Ignasi what needs to be done in the future to avoid this is a Dev Kit readys WEEKS before you launch new content. So that mod developers that test their mods with your changes and give you feedback BEFORE you release your content to the world.
This will allow for smoother transitions, and allow us as server owners to not suffer because of broken software. This would truly show your support for the community as a whole, not just those who play on your official servers. The sheer amount of favoritism in that area is horrible.
[Waits for this thread to get shut down cause of all the negative feedback] <<< I wouldnt have to say this if it were a constant thing you guys do when you are tired of listening to us.
I don’t have Exiles Land Improved and I still have the FPS issue.
How bad? I do have the mod and was getting consistent drops below 5 fps.
@Gillette The mod is not the problem. It happens on server without ELI as well.
Yes, but what I’m trying to figure out is if removing the mod increases framerate. I understand that almost everybody is getting poor fps, but several people that have had a couple of the same mods like exiled lands improved and warrior mutator have reported getting less than 5 fps at times, and I’ve had several issues with entire parts of the map not loading.
@Gillette No it does not, we have already tested it. We are all having the same issue when you warp or move too fast in game. Currently logging out to the main screen and back in fixes it temporarily.
5 fps sounds about right. It happens near places with NPCs or when I start to run. After a few steps, the framerate starts to drop.
Lots of npcs and creatures, yep. I was by asgarth earlier and entire npc camps wouldn’t appear until I teleported away and back
The hotfix seems to have resolved the issue. Is it only me?
@Odinavenger People playing on my server right now still complaining about 5 FPS and entire areas of the map not working. The patch was only to fix Thralls.
@jasonconstantine, I don’t know what to tell you. I installed the hotfix, updated my server and running at fairly constant FPS. Might just be blind luck? I’ve been online for about 45 minutes now
Have you been spending any time in heavily populated areas? I logged in and was fine for about a half hour when I was in and around my base but the second I went out for hides I got hit with lag. Wouldn’t be the first miraculous fix I’ve heard yet though