People just can't stop complaining

What I personally am saying is that is this: I) We do not yet know the underlying cause of this disruption. It may well be related to the most recent ps4 update. I know that the last one prevented me from playing offline unless I manually disabled the internet connection in the ps4 dashboard; details Here. So do people suppose that this issue may be on Sony’s end, and perhaps even be related to the most recent update, even more so when we consider that the other platforms arent having any issues? Perhaps we should wait until the cause has been identified until before we begin dispensing criticism and insults? II) Expressing frustration and providing criticism where it is due is one thing. God knows I have done my share of it too. However, being toxic, blatantly insulting others and trolling (which I have seen much of in that thread) is not necessary to achieve this. Especially when we consider, as far as I know, that we do not yet yet know who is at fault.