Was just playing the game on PC via the Xbox (beta) app on Windows 10 not 50 minutes ago. The game crashed, I went to restart it, and noticed an update. Downloaded the update, and now the game won’t even start. The game window opens, stays black for about 3 seconds, and then crashes without fail.
EDIT: Just saw this error message pop up after the last attempt to start the game (can’t upload, new user):
Couldn’t start:
“C:\ProgramFiles\WindowsApps\FuncomOsloAS.MutantYearZeroRoadtoEden_1.7.18.0_x64__pkaskhy6cdq4g\ZoneUE4/Binaries/Win64/ZoneUE4-Win64-Shipping.exe”
ZoneUE4 CreateProcess() returned c0ea0001.
It’s quite disappointing how dead these forums are and the lack of communication from the developers.
EDIT: Fixed the reinstall error - it was related to an Xbox (beta) bug. Had to use Powershell as an administrator and remove Gaming Services, then reinstall it from the Microsoft Store. But, the game still won’t open. Keeps crashing on startup.
Hi exactly same problem here. I am really dissapointed with Xbox Beta client. First game I played was Metro and I had problems with starting the game. This is second game I downloaded through the service and problems again. I think I will pass on Xbox game pass.
Same problem here, as far as I am aware, steam update also have the same problem. So it is not xbox client’s fault. How can they release a patch that are not properly tested? I am pretty sure I won’t buy any Funcom games any more, given how little attention developers give to its customers.
Yeah, I gave Xbox that Application Error log upon request, and they returned to me with confirmation that it’s completely on the developer’s side.
EDIT: Apparently, as someone else noted in another post, due to European labour laws, the team probably doesn’t work weekends (if they work around the average max of 48 hours during the weekdays), so hopefully they’ll be able to get back to us soon.
The developers are already aware and looking into the game pass crash on startup, it’s unfortunate that this issue managed to slip past and we do apologize for that.
@oweneheh We’re not aware of any Steam users having the same issue, could you please let us know where did you come across that information?
If I may, having a BA in Games Design myself, you really shouldn’t release a patch for a game on a Friday if you’re going to have the weekend off. There’s always the potential for what happened, to happen, and you want to be present to respond to it as immediately as possible.
No problem at all @ZacE, although we’re currently unable to confirm if it was intentional ( due to sometimes certification not going through with expected dates ), we’ll be sure to forward all feedback to the team.
OK, the steam crash after update was from last month, which I found from google (can’t post link)
Probably not related to this one.
The crashing problem is also reported in the Gears 5 forum, this might be a Xbox client problem after all. Someone there suggested a workaround: delete Xbox game pass client, reinstall the game from Miscrosoft Store directly. I am at work at the moment, can’t confirm this. Can anyone try this and report back?
We have determined a possible source for the Game Pass crash that will be included in the next patch, hopefully it will address all instances of this matter. No ETA as of yet but we’ll be sending it through as soon as possible.
Regarding the Cloud Save, it is supported, but please let us know if you run across any issues.