Since several weeks I realized that they only answer to bugs or their own posts. Every controversial topic gets either ignored or listed so no one can see it anymore.
Remaining in silence will not automatically make us happy with recent updates or exploiting/glitchers and so on. And it will not automatically make everyone forget about it. Everyone who plays conan knows about the state of the game and even new player know that there are several problems. Being transparent about them and sometimes let the people know if you going to solve it will bring you more fans, I’ll bet.
Imagine what effect it would have for the playerbase if you could read following underneath a post: “thanks for reporting the person will get a warning and the undermesh base gets cleared.” Or “thanks for your opinion we gonna do an official vote and if any least 70% of the votes are against it we gonna reconsider our decision”
I promise you, everyone would freak out and sincerely love the communication and community. Not only the few people who are here to defend under every post.