Hello Funcom Team,
More specifically I would like to reply to Thomas for the following statement first
@dekkar, I understand that you are frustrated, and I appreciate your passion for the game and community. However, that is as far as I will address your post. Why? Because you make demands and threats, and you single out one of our employees. Please refrain from that.
@Sayuri, thank you! Your post is critical and tough, but fair and full of constructive feedback which we can take to heart and act upon. I wish it had stood alone so I could respond without also locking the thread, but I will do both.
Firstly, yes I am passionate about the game and the community, over the past 4 years I have invested thousands of hours in this game and provided multiple servers for its players to enjoy the game on many different levels. From basic vanilla to fully modded communities. I started with mods personally when I saw the livestream about the scaffolding mod, if you can remember that old video. I am also aware that you cannot address the vast decrease in the player base, nor the financials of the company publically and I did not expect such. The purpose of my original message was to bring awareness, nothing more.
Although I do want to address your thoughts on my “ultimatum” and figured I would be more constructive.
When I said, if you silence us, we will leave, this is because and I’m sure you have experienced this, when you talk to someone and they constantly ignore you, eventually you just walk away. This does not mean I’m quitting the game or leaving you, after speaking to many people after posting only 2 of you thought that is what I was implying. Nor was it a demand you do something or else, it was simply stating if I can’t voice my concerns here, where should it be?. Please note it was posted intentionally in the SUGGESTIONs section of the forums, because it was a SUGGESTION that you make a public statement to stop all of the drama.
Walking away from Conan to me means shutting down multiple communities and leaving my friends and community members to fend for themselves. Destroying personal relationships I’ve spent your entire Conan Exiles development cycle growing into a positive and accepting group of friends and this is not something I plan on doing.
It took a lot for me to return to the funcom forums and make my post, and you dismissed it. Wished others posts weren’t in mine so you could address them and what delete my post? My stance has always been “why bother” when it comes to reaching out in the past, because frankly Funcom just didn’t listen no matter how polite or nice I was. However with the recent outbursts on the forums in multiple threads, I’m sure your team is struggling to deal with all the additional people here losing their minds over the noticed changes.
My previous post was comprised of factual data and nothing more, it was a suggestion to you to stop hiding and simply publicly address the issues, rather then letting the community tear itself apart. On the forums there is a policy where people can report your post because they simply didn’t like the subject matter. This should be removed, only Funcom should be flagging toxic posts, or at the very least, hand picked forum moderators with previous forum moderation experience. Interpreting text can often be difficult, especially when you attach various emotions to it on your own. Not to mention language translations that have some people thinking words like Debauchery (immoral on the border of sinful activities, proper term to describe the recent verbal assaults people have put on each others threads, twitter posts, facebook, etc.) only have single meanings. Leaving this to public census to silence the heretics is bad form, and results in valid useful information being locked/deleted because legit concerns become buried in toxicity and need to be put to an end.
You mentioned that you wished Sayuri’s post stood alone so you could address it, however why should the community stand alone? We are currently standing together and standing up strong all in our own ways to show your team that we do not agree with changes being made and don’t like the way you have been treating us. Remember, we are the community YOU BUILT. Well, what’s left of it at least.
You asked me not to call out members of your team, however if you re-read my post I didn’t call out Iggy for anything, I called out his auto-reply posts. Because COMMUNITY DIVISION is not something that should be addressed with an auto-reply? Or do you disagree? But after telling me not to call out people, you called me out? This seems a bit double standard don’t you agree? But I am okay with dealing with the Hate posts and messages I received due to your influence.
You disagreed with Sayuri about where to post concerns like this, well what do we do when you haven’t listened to any of the other methods. These are not things that should be hidden behind an email address no-one reads or replies too.
Now to address the ACTUAL issue and reason for my suggestion.
Recently several community youtubers posted their findings in video format, and although you might not have enjoyed the content, it is media just the same. The stuff they revealed was legitimately included in the Test-live and the information was not portrayed to the community who would be testing it. Other content media creators reached out via social media and were met by hate and dismissal.
The changes resulted in a multi-thread division of Funcom Defenders vs Funcom Concernists. Where the Defenders side-tracked posts with Funcom can do no wrong, and the Concernists tried to voice how damaging the changes would be to their experience in the game.
In the past several livestreams the team at Funcom has advised they would try to be more transparent. We are months later and its still happening. Not only is it still happening, but we are now getting mixed messages. Below are two examples (name was removed, and wording changed slightly to protect the poster);
Funcom - These changes are bugs and the content creator may have “jumped the gun” on these changes and we ask in the future to report these bugs to us first.
Funcom- We have decided to work on additional bug fixing for 2.2 and not the intended combat changes.
Okay well which is it? Was it a bug or was it intended? Are you dis-crediting everyone who noticed the changes, or are you simply stating that these changes were coming, they just weren’t meant to be in test-live yet as they still under review, or meant for a patch further down the road? Is this why you didn’t mention it yet? Or are you now reverting the changes because the Community reached out?
You see we as long time fans test every test-live and go through all things with a fine tooth comb. Personally I do this myself just to make sure that the players on my servers can get easy answers to changes. (Ex) “What bench is X item in now?”
The only way to stop one side of the community from attacking the other is to make a public statement concerning the major issues everyone is looking at. With the truth made public in a statement, the Concernists will be appeased (at least temporarily) and the Defenders could use your public statement to help prove it will get better. Leaving everything in the dark when major issues arise only complicates things and results in hurt feelings.
All “press” is good “press”. This is the motto of many, and it stands true because no matter what the press says, I hope you realize that people stopped talking for just a moment about what other games they were going to play and looked at Funcom.
My suggestion, I will state it again would be to take advantage of the added attention and release a statement that can both unify this community and put the faith back in its players. As you can see clearly outlined in the “data” in my previous post, and I’m sure you are well aware, the number of us that “care” about you IS dwindling. This is not an opinion, simply a fact. (Or do you have data proving otherwise?) No amount of brown-nosing and throwing endless heart emoji’s at you is going to change that. We NEED your HELP.
I get you don’t like being told negative things, and it took an incredible amount of courage for every single person to post here on the forums knowing that they face hate, discrimination and harassment, or their voices will just be silenced. I know how hard your team actually works and the struggle of managing large community while trying to keep all players happy to a moderate degree. I get it. I chose my words very carefully previously, and will continue to do so in the most unbiased way, because I’m actually one of the Defenders who only recently became a Concernist.
If you would like cut and pasted copies of all of the data from the above statement to clarify any of these points, I would be happy to provide it, though I’m sure you already have/know these things, I don’t think it is required to collect all of the posts together here.
All of us are invested in this game, all of us have spent money to play it. I don’t speak FOR anyone, but I am willing to STAND UP for them when they cannot.
To anyone who reads this post, if you agree with the message that the community should be able to stand up to hold Funcom accountable, please click the like button to show your support.
If you disagree with this, please understand this is simply a SUGGESTION to Funcom to release a public statement to address the misinformation and to help the community return to a supportive, excited and super hyped group of people excited to log into Conan.
So Funcom, I pass the peace pipe to you. Ball is in your court.