Whole base lost stability

Game mode: Online private
Type of issue: Bug
Server type: PvE
Region: Europe
Hardware: PS5

Bug Description:

After a Server restart, Our base disappeared. With a Look into the eventlog, I saw, that all foundations, Walls, chests and so on lost the stability and were destroyed. Also, an older Backup doesn’t help, too. When somone reaches the base, everything is destroyed. Only thralls and some decoratives are floating in the air.


Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

  1. Restart Server
  2. Log in
  3. Travel to the base
3 Likes

Where’s your base exactly and a pic of log’s too

2 Likes

My base Was built in the water of “K5”.

I can’t post pictures, because, I’m a New member, but the first entries are:

“2021.12.22-19.22.37 Nemedian door owned by The crazy ones has lost stability.”

2021.12.22-19.22.37 Aquilonian Flag owned by The crazy ones has lost stability."

“2021.12.22-19.22.36 Arena Door by The crazy ones has lost stability.”

And so on.

1 Like

eu tive o mesmo problema, porém afetou todos os baús sobre prateleiras nas paredes.

Perdi algumas centenas de armas e lacaios nomeados, os quais gosto de colecionar, fora as horas de sono movendo o que restou.

Game mode: Online Oficial Server
Type of issue: Bug
Server type: PvE
Region: Latin America
Hardware: PS4

Same thing happened to me on pvp official server but I was in base fell to my death and everything I owned decayed out

Das passiert uns aktuell auch auf 2 Serevern…und leider auch bei anderen das laut Event Log willkürlich Strukturen Stabilität verlieren.Ist ein Bug der das Spielen nicht mehr ganz freundlich gestaltet wenn man Angst haben muss jeden Tag

Hmm, just wondering if you know that you have to be in the vicinity of the base or structure in order for the timer to be reset. If you log on even every day, but are too far from the base it will decay just as if you had not logged on at all.

I was there every day. And I restored an older backup when the base was still ok and there was the same problem. Especially I’m Sure that I’ve deactivated the building decay.

But on Facebook I’m not alone, it seems to be that many people have the same problem, but I didn’t saw a bugreport here in the forum (except only for chests) to draw attention to funcom. (it seems to be the only way to report Bugs to funcom)

4 Likes

O problema e o seguinte;
Acredito de se tratar de um bug , já que tentei de quase tudo e o problema persistir,
O problema e que construções grandes realizado pelo painel de administrador de servidor privado estão desaparecendo, sumindo
Junto com o gportal já fizemos de tudo ,
Trocou de servidor, trocou de hardware ,resetei configuração e nada ,
Mas fiz algumas observações em todo progresso e cheguei a seguinte conclusão
A situação acontece toda vez que atinge 12 mil peças de construção obtidas pelo painel, e quando reinicia o servidor some tudo,

1 Like

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Yes dear?

I am having the same issue, it has happened three times.

Occurance one: Event base on Siptah 12/21
Server: Ghosts of Siptah
After a server reboot, the entire base just disappeared, items hovering in the air.

Occurance two: Event base on Exile Land 12/22
Server: Ghosts of Sand
After a server reboot, the entire base just disappeared, items hovering in the air.

Occurance three: Players clan base in Exile land on 1/6
Server: Ghosts of Sand
After a server reboot, the enitre base disappeared, items hovering in the air.

The third time, the clan was online and was participating in an event. Building decay is disabled on both Ghosts of Sand and Ghosts of Siptah.

Is there an official dev thread where this issue is acknowledged? It’s incredibly frustrating to have entire bases disappear after a server reboot.

2 Likes

More Info:

Event logs for all three are the same. There are no building pieces that are blown up, nobody is doing damage, it just shows all the decorations, doors, etc losing stability. No foundations, walls, or other building pieces are in the event log.

This is a small portion of the event logs of what lost stability today. No walls, foundations, roofs, etc. Only decoration and doors.

1 Like

I have had the same issue happen twice now in Single Player/Co-Op. It seems to happen to me only in the Northern Volcano area as far as I am aware. All my other bases are intact.

I researched as much as I could and noticed here (https://devtrackers.gg/conan-exiles/p/dd0d71ec-buildings-pieces-losing-stability-after-update-2-4-6) it was possible to turn off the Building Validation Feature to prevent this from happening.
“We’ve disabled the following setting ‘dw.DisableBuildingValidation’. This has been set to 1 by default for now, as private server ad…”

Is disabling building validation something you can do for Console players? Perhaps at a later date give a toggle in the menu so we have that option such as the decay option? It would be greatly appreciated so there isn’t a possibility of this happening again as some bug in the building validation seems to be the culprit.

I currently have a slightly older backup of my 2nd version of this base intact after rebuilding it after this happened once before. As before, I left the area to get some more building materials and when I approached it just started deleting(losing stability) in front of my eyes as it did the first time.

I have put a lot of work in to this newer build with the dungeons and mazes beneath the main raised floor. It is quite intricate and uses a lot of pieces. After getting everything just right which was a lot of work and seeing it just start vanishing it really hurt. I now am timid of leaving the area or even playing the game at all until this is addressed.

I love the game, however this puts a real damper on playing. I lost a lot of work I did from the first as well as a lot more work on the second that wasn’t in the older backup I had on the cloud. I have it saved, backed up to the cloud as well as a USB Drive with the game dormant until a fix is enacted.

The only thing I can tell is that the entire base lost stability all at once and it had many foundations and stability was checked repeatedly throughout the building process. Decay has been turned off as well as building damage. No one was on at the time to even attempt attacking and we are all on the same team anyway.

You have built such an amazing game with so many excellent options to build and are always adding more. Exiles has become one of my all time favorite games. It is disheartening I haven’t been able to play for so long out of fear of losing many days of work right in front of my eyes. We had a weekly game night playing Exiles before this started happening and would love to be able to resume. I feel for others experiencing this, more so for ones that don’t have any sort of valid backup.

I am sure you guys have a lot on your plate with all the great content you are working on, but I hope you can take some time soon to address this.

Thank you for your time.

2 Likes

Thank you for the report, everyone. We’re really sorry for the inconvenience. This is an issue we are aware of and we’re working on a fix.

Please let us know if you encounter any other issues.

3 Likes

This just happened to me too! I just signed up to say something. I have to no idea how to upload any sort of previous saves. I don’t think I have it in my to start over!! :sob::sob:

1 Like

Je viens de tout perdre aussi alors que j’ai ouvert mon serveur il y a 3 jours… perte de stabilité démantèlement structure la total j’ai contacter Gportal qui mon dit que ça vient de Funcom et j’ai un envoyé un mail à Funcom j’espère qu’il vont pouvoir m’aider sinon j’arrête mon serveur…

1 Like

Same occurred with my friend and I. A few weeks ago, my friend lost his base. And last week was my turn. Both bases were very huge. Everything I farmed after 2 years playing in a private PVE-C server was gone.

What @genaro said about the problem occurs after 12 thousand construction peaces in place can be important!