Some short info from interview with Chris:
Agent duplicates/Hexcoins. They know how many players are upset. There will be some changes soon.
Story updates will be always priority, but it doesn’t mean they would ignore group content. He want to add some more group stuff (old and new), but it takes time. Every new group content has to be scaled across all game audience. They cannot release content available only for endgamers, without story/lower tiers versions. That is why they are looking into some old instanced boss fights to make them suitable for high tier difficulty or group stuff. But not all of them are suitable for it (eg. Unbound fight is more likely for rework than fights with Mara or Beaumont).
PVP is not dead for devs. Before adding new pvp zone (most likely Fusang), there has to be some changes/rebalances.
64bit client is on hold.
Housing will never be available, due to massive amount of work. However they plan to make some updates and changes in museum.
There will be QoL/bugfixes/rebalances patch soon.
There will be first teases for anniversary event soon.
Agent system is success, game is much more alive. There will be new batch of agents soon. He would be happy if some of agents would become regular NPCs with their own quests in game.
He would like to look back into some unfinished stories from the past (incl. faction stuff) in story updates, not only updates tied to new/upcoming zones.
He plans better communication with community about actual upcoming stuff. He would like to start with newsletters, but it takes some time. If everything would go smoothy the first one would come around anniversary event.
His top priority is made updates more frequently as he is well aware how long waiting is dangerous for game. He will try to make team ready for 1 update per two months +/-.
There will never be alttab targeting option.
They will not alllow to pick up specific dungeon/scenario, because they don’t want to end like in TSW people running some dungeons only and ignoring others. Moreover it would make things difficult to those people who would like to queue for these less popular dungeons. And with smaller game population it would screw things up.
His most loved agent is Carter, his most loved weapon is chaos.
They don’t plan to change agent drops from the last boss blue dungeon chests/regional bosses only (players suggestion was to make them available from grey ones, but with lower drop rate). However they monitor drop rates and how many players have agents if there would be some imbalance, they are open to changes.
Rare purple versions of agents will never have better stats than blue versions.
There is an information embargo about Dark Agharta. They will not reveal anything soon. All things have its own time.
They are aware how wanted, rare and popular are some cache weapons. They are discussing possibilities how offer some stuff from older caches. There are several different options on the table how to do it, but nothing was decided yet.
EDIT: Added more things I remember.