Yeah, sure, let’s nitpick the numbers.
It doesn’t matter if everyone on the server starts falling through the floor. It doesn’t matter that the bug where knocked out NPCs disappear from your client and nothing short of relogging brings them back is a bug that has been plaguing the game literally for years. It doesn’t matter that some bug in the integration of Conan Exiles with BattlEye is kicking players out constantly, something that Funcom considers important enough to actually communicate about.
No, what matters is that someone said “tens to hundreds” and they have no proof of that. 
Oh, hey, I never thought of that logic! I’ll make sure to present that novel idea to the rest of my team the next time we receive a ticket from our technical support engineers about a customer who’s having a problem they’re unable to diagnose and fix on their own.
“Guys, we have so many users who use our software successfully. Why should we care for this customer? Oh, their server crashed? So what, it’s most likely their own damn fault, because there are so many other satisfied users for whom it works. I’m sure we don’t need to investigate.”