My premium worked for 1day and then receive an email it was suspended with no reason and an email to contact them.
- Auto reply “We no longer accept requests for support directly via email. To open a help ticket please go to …”
- opened a ticket and nothing but still showing on my paypal paiement. If i dont get an answer soon i will use the Paypal dispute and you wont get paied.
Also this caused in-game issues…
- screw-up timeAA on 2 toons
- screw-up quests since i exceed the 30 ftp limit but was still able to complet them and now i am unable to abandon them or turn them in.
Please adress billing issues before paying customer decide to leave the game!!!