I’ve already explained how much it would cost. You’re telling Funcom to go bankrupt or be labeled as a racist enabler. What kind of choice is that?
People like you tote this message about hate speech and all that, but you put no thought into the cost involved or the effort to combat it.
I’ve worked closely with admins on a private server I play on. The amount of work required to report someone for hatespeech is daunting when the admins themselves don’t see it as it occurs.
This is what is needed:
- Evidence in the form of a screenshot.
- A means of showing the evidence, usually uploading it to imgur or some other site.
- Then the admin has to verify who is who.
- If action is deemed to be taken, they have to wait for the offender to login as there is no means of banning offline players.
That’s all facilitated by the private server’s system. Usually discord is used for communication. Now lets say its an official server. They can’t use discord, too many users would clog it up.
So now they have to set up an out of game reporting system. And using that is tricky. You have to identify which server is which. Which person is which.
And how do you do that? How do you properly verify who is who? Lets say you play on server 1103 and I login to server 1105 and use your name, have a friend screenshot something nasty I said. And they claim its from 1103. Well evidence of MissGrim said something nasty about some race or religion. They get banned wrongfully.
See how messy this gets?
Its not as simple as a MMORPG where there is built in systems. CE was never designed for that. Hell the official servers aren’t even going to be permament. As the game dies down, many of them will be closed. Funcom doesn’t run those inhouse.
They use GPortal. They PAY Gportal to run these servers. They use the same method as the players do that run private servers. The only difference is Official servers run default settings, have no admins, and well no rules to govern them.
This is why Funcom says, “not our problem”. They can not afford to build or staff a fix that you would find acceptable. The laws of physics and economics prevents it.