Hello @Smores_sc,
Fortunately, @Narelle is right, we just started to provide the tickets system via Zendesk.
Please use this link to submit your ticket and we’ll try to provide assistance to this matter as fast as possible:
https://funcom.zendesk.com/hc/en-us
Also, please read the Forum Social Guidelines before writing posts and comments. We are open to criticism but there’s no need to use profanity.
Thanks in advance.