I subbed for a year and my account says its locked even though I was charged for it

|123226120 |2020-03-30 |Age of Conan 12 Month Premium Membership |95.88 USD |Approved|

|123226108 |2020-03-30 |Age of Conan 12 Month Premium Membership |95.88 USD |Failed|

Why is my account locked?

I don’t know, but I think you’d probably have a better chance of getting an answer from someone who does in the Age of Conan forums.


Hey there,

You’ll need to submit a ticket through the Ticket System if you haven’t already and wait for a reply from customer support.
Be sure to specify the game, account/billing, aoc account e-mail, aoc username (in text box) and explain in detail what the problem is you’re having.
It can take anywhere up to 3 months to be replied to, depending on the amount of backlog.

If it takes longer than a month to be replied to, you can DM AndyB (click on his name below or search his name through the search feature in the top right and click “Message”)

Note to moderators:

@AndyB could you move this thread to the Age of Conan forums, please?

Related threads:

User messaged me directly. Moving from Exiles forum, closing