Hey everyone,
Thanks again for your patience and your feedback while dealing with this issue. Our team has managed to isolate what we think is the main remaining reason of this problem thanks to the input we received from our community. We are testing it and we aim to release it as soon as we can.
If you refer to the edits to your previous message, they were made to not breach our community guidelines, in particular:
ACCUSATION RULE
Do not engage in “vigilante justice” nor encourage members of the community to do the same. Please do not “name and shame” other users; DM staff if you have an issue with another user or player in the community.