Dear Funcom,
With the Exiled lands and with the Siptah expansion you created a game that brings joy to many players. A complicated game, that came with great features and annoying bugs.
Since Living Settlements the bugs are every day and on every official server the ‘talk of the town’. Players keep loosing named crafters due to your bug, the bug you created when you launched Living settlements.
I was looking forward, although I never asked for it, neither did I miss a feature like it. But, the enthusiastic develeopers where strong in their believe and you launched it.
As every major update, it was far from flawless and many players lost hard earned t4’s. Not 1 or 2, but many!
You even had, after a stream of complaints, the smart idea to turn Living settlements of on the officials. That was wise.
Now, because you hoped that the bug was fixed, it is running again and many, yes many, players are loosing named crafters and gear on a daily base. You have been asked on this forum to turn Living settelemts of, but you refuse or don’t care anymore.
I don’t get it. I payed many times, bought DLC and Coins, every eur I spent worked fine, didn’t dissapear, nor fail you to pay the bills. So why do you keep failing me and why do you not fullfill a simple request to restore the bug, untill you worked out how to fix your new feature. A featrue I didn’t ask for, nor something I missed.
What I do miss, are my named artisans.
Is it pride? Is is lack of enthusiasm? Is it lack of interest in your players and the feedback you get? Did you loose interest, because Dune is soon to be released?
I will not buy Dune, nor will I spend more real money to you. Because things go 2 ways, a good product gets a loyal customer, willing to pay. A bad product with lack of interest in customer support looses incame, sooner then later.
I wish you well, this is my last message on this forum, I lost interest,
Pazsu.